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Awesome Retail Technology Awesome

A curated list of awesome retail software, platforms, and conferences.

Contributions to this list are welcome! Contributions welcome! Read the contribution guidelines first.

Contents

eCommerce

Headless

  • ElasticPath - Headless eCommerce platform (acquired Moltin eCommerce in Jan 2020).
  • commercetools - Headless eCommerce platform.
  • Saleor - Headless eCommerce platform built on Django (Python).
  • Vue Storefront - eCommerce PWA frontend built in Vue/Nuxt.
  • Kibo Commerce - Commerce platform with API-led focus targetting mid-tier companies (eCommerce, order management, Personalisation, POS).

Frontends

  • Shopify - eCommerce SaaS platform with basic POS functionality and broad GraphQL API, different plans/feature sets to suite smaller retailers (Shopify), medium sized (Shopify Advanced), or larger (Shopify Plus).
  • Salesforce Commerce Cloud - eCommerce software as a service platform (previously called Demandware).
  • Hybris - Enterprise eCommerce solution, owned by SAP.
  • Magento - Open source eCommerce platform written in PHP, recently moved to being offered in a software as a service approach (previously owned by eBay, now owned by Adobe).

Operations

  • Brauz - Reserve In Store, Find in Store, Click + Collect, Appointment Booking, and Video Commerce solution which can integrate with Shopify.

Optimization

  • Evolv - Optimized A/B testing.

User Experience

  • Hero - Virtual shopping app, bring the store experience online.
  • bambuser - Live Video Shopping.
  • Swym - Enhanced wishlists and back in stock notifications for Shopify Plus, BigCommerce, and Magento.

Promotions Management

  • Voucherify - API-first promotion and loyalty engine, focussing on coupons and cart-level promotions.
  • Talon.One - Loyalty tiering and real-time personalised promotions.
  • Uniqodo - Coupon issurance, validation, and redemption as well as content gate for exclusive access.
  • Eagle Eye - Real time loyalty and omni-channel promotions.

Merchandising

  • Tagalys - Visual product merchandisting for Magento, Shopify, and BigCommerce.
  • SearchSpring - Site Search, Merchandising and Personalization Platform.
  • Algolia - Site seach with pre-built integrations to many eCommerce platforms.
  • Crownpeak - A site search tool previously called FredHopper, used by many medium to large eCommerce companies.

Digital Asset Management

  • Cloudinary - Enterprise asset management with advanced video and image processing automation.
  • Brand Folder - Platform which aims to help marketers and creatives manage and distribute all of their assets, owned by Smartsheet.

Duty and Tax Calculation

  • Avalara - Duty and tax landed cost management with tax advise assistance, plugins for WooCommerce, Shopify Plus, Magento, NetSuite and more.
  • Zonos - International duty and tax landed cost calculation and reporting with plugins for BigComemrce, Shopify, and Magento amoung others.

Point of Sale

Software

  • Retail Directions - Australian POS and inventory system with customers like Cotton On, Body Shop, and MECCA.
  • Markinson Shopkeeper - Australian PO solution with customers like JB HiFi.
  • Surefire POS - Australian based POS solution focussing on FMCG customers.
  • Retail Pro - US based POS solution use by customers like LVMH.
  • VendHQ - Cloud based POS for use on tablets, owned by Lightspeed.
  • ITVisions - Australian based POS solution.
  • Apparel 21 - Australian POS and inventory system specialising in apparel.
  • Shopify POS - POS solutions from Shopify.

Order Management

Providers/Platforms

  • Fluent Commerce - Order management with buy online pick up in store capabilities.
  • Tecsys Retail Order Management - Order management for retailers, used to be called OrderDynamics pre-acquisition.
  • stockinstore - Buy online pick up in store (BOPIS) SaaS solution.
  • Doddle - eCommerce Collections and Returns.
  • Shipstation - Order management platform with many carrier and platform integrations in addition to workflow tools.

Warehouse

Reading

Warehouse Management Systems (WMS)

  • ShipHero - Great SaaS warehouse management system from a company which also runs over 100,000m2 of its own warehouses.
  • Manhattan - Enterprise WMS (purchase of Global Bay Technologies in 2014).
  • Koerber - WMS with robotics solutions integrated (Koerber purchased HighHump which purchased Accellos).
  • Microlistics - WMS for 3PL's, omnichannel retailers, and cold-storage operators (Purchased by Wisetech).
  • Peoplevox - SaaS WMS with many pre-built integrations to eCommerce and ERP platforms, also features a XML based API and the ability to subscribe to WMS events through webhooks.

Warehouse Automation

  • Vanderlande - Warehouse Goods to Person automation systems and robotics (Nike/Amazon/Alibaba/Zalando/The Iconic).
  • Locus Robotics - Autonomous Mobile Robots for warehouse automation.
  • 6 River Systems - Autonomus Mobile Robots for warehouse automation.
  • HAI Robotoics - AMR picking totes from fixed racks.

Inventory

Providers/Platforms

  • Unleashed Inventory - New Zealand based cloud inventory system aimed at small to medium sized businesses.
  • Cin7 Omni - Inventory system with wide ranging 3PL integrations, API is very rudimentary and not feature complete.
  • Cin7 Core - Solid Iventory/ERP for small to medium businesses (was called DEAR Inventory), good core API, API depth isn't great though.
  • Trade Gecko - Purchased by Intuit and shut down.
  • Fulfil.io - Modern Product inventory and finance sytems with great 3PL APIs.

Sourcing and Sustainability

Providers/Platforms

  • TradeBeyond - SaaS sourcing software for supplier management, product lifecycle management, sourcing and procurement, order management, quality control, and shipment tracking.
  • Pivot88 - Supply chain resilience, transparency & sustainability PaaS.
  • SpecRight - Product lifecycle management with new product development and supplier, sustainability, quality, annd packaging management.

Sustainable Practices

  • amfori - Business association for sustainable trade, supporting companies across the globe to operate successful and responsible businesses.
  • WRAP - Climate action NGO working around the globe to tackle the causes of the climate crisis and give the planet a sustainable future.
  • Higg Index - Higgs Material Sustainability Index, how to assess materials used in production.
  • Wordly - Consumer goods supply chain and product social and environmental impact.

Product Data

Providers/Platforms

  • Pimcore - Product master data and asset management.
  • Arkeneo PIM - Product Information Management and Product Experience Management.

Merchandise Planning

  • TXT Retail - Forecasting solution, acquired by Aptos in 2018.
  • RELEX - Inventory forecasting solution.
  • BlueYonder - Merchandise forecasting, was previously named JDA Demand and Fulfil.
  • Infor Demand Management - Merchandise forecasting solution previously known as Predictix, used by Whole Foods and Home Depot.
  • 7thonline
  • JustEnough - Merchandise forecasting and replenishment system, acquired by Mi9 Retail.
  • Logility
  • Anaplan

Supply Chain

  • Shipwire - 3PL as an API.
  • project44 - Delivery API's.
  • Flexport - Supply chain softare based in the US, Shopify sold their fulfilment platform to them.
  • Wisetech Global - Enterprise supply chain software, most know for the platform called CargoWise.

EDI Providers

Customer and Loyalty

Loyalty

  • Cheetah Digital - Customer Engagement Suite, loyalty, personalisation, messaging, and experiences (API-first approach).
  • bLoyal
  • Kognitiv - Previously know as AIMIA Loyalty.
  • Arkade Loyalty - Creator of the loyalty and clientelling platform called Omneo.
  • Givex Loyalty - Loyalty, gift cards, ticketing, POS.

Customer Data Platforms

  • Lexer - Customer data collect, analyse, segment, and integrate audiences to external platforms.
  • Segment - Purchase by Twilio, customer data platform with many prebuild integrations and a customer profile management tool.
  • Simon Data - First party data collection, 60+ integrations with existing platforms, audience generation, email marketing.
  • Hull
  • Rudderstack

Communication

  • Twilio - IVR, SMS, Voice, Video, SIP, Email (Sendgrid).
  • Freshdesk - Customer service ticketing (+ voice, chat).
  • Moengage - Customer engagement plaform for apps and websites, handling analytics, app push, SMS, and email.
  • Dot Digital - Email, SMS, Social.
  • Klaviyo - Email marketing.
  • Emarsys - Email marketing.
  • Dash Hudson - Social media management platform.
  • Gorgias - Customer service for online stores.
  • Zendesk - Customer service ticketing (+ voice, chat).

Research and Testing

  • Hearsay - Platform to facilitate qualitative customer conversations.
  • CrazyEgg - User interface heatmaps and recordings.

Identity and Verifcation

  • data zoo - Identity verification and digital onboarding (100+ countries).
  • RapidID - Identity verification and anti-fraud prevention.

Integration

Providers/Platforms

  • Apigee - API management platform (owned by Google).
  • Mashery - API management platform (owned by TIBCO).
  • Mulesoft - API management platform (owned by Salesforce).
  • Apiary - API management platform (owned by Oracle).
  • Kong - API, service discovery and mesh management platform.
  • Celigo - iPaaS, integration platform.
  • FarApp - Integration between Netsuite and many eCommerce/3PL platforms.
  • Glew - SaaS integration platform more than 150 pre-built integrations.

Marketplaces

Providers/Platforms

Business Intelligence and Insights

Providers/Platforms

  • Amazon Web Services - Composable cloud analytics tools (AWS RedShift, AWS Glue, QuickSight).
  • Prefect - Dataflow automation.
  • Tableau - Dashboard and reporting writing solution owned by Salesforce.
  • Metabase - Dashboard and analytics tool allowing users to explore their retail data.
  • Superset - Open-source modern data exploration and visualization platform.
  • Redash - Open source dashboard creation tool with integrations to many data storage solutions.

Ancillary Technologies

Providers/Plaftorms

  • Yext - Search for customer queries, listings, pages, reviews, and more.
  • Purple Wifi - Guests and social Wifi solutions.
  • Queue It - Ensure bursty, high traffic eComm sites stay up.
  • FittingBox - The mirror reinvented.
  • Clerk - Sophisticated user authentication.
  • Vusion - IoT, in-store digital campaigns, electronic shelf labelling, and retail store data platforms.

Retail News

Retail Conferences

Retail Podcasts

Releases

No releases published

Packages

No packages published