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Support Tickets - LNbits extension

For more about LNBits extension check this tutorial

Get paid sats to answer questions

Charge a per word amount for people to contact you.

Possible applications include, paid support ticketing, PAYG language services, contact spam protection.

  1. Click "NEW FORM" to create a new contact form
    new contact form
  2. Fill out the contact form
    • set the wallet to use
    • give your form a name
    • set an optional webhook that will get called when the form receives a payment
    • give it a small description
    • set the amount you want to charge, per word, for people to contact you
      form settings
  3. Your new contact form will appear on the Forms section. Note that you can create various forms with different rates per word, for different purposes
    forms section
  4. When a user wants to reach out to you, they will get to the contact form. They can fill out some information:
    • a name
    • an optional email if they want you to reply
    • and the actual message
    • at the bottom, a value in satoshis, will display how much it will cost them to send this message
      user view of form
    • after submiting the Lightning Network invoice will pop up and after payment the message will be sent to you
      contact form payment
  5. Back in "Support ticket" extension you'll get the messages your fans, users, haters, etc, sent you on the Tickets section
    tickets