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Close jan 2024 incident
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Hugoo committed Jan 17, 2024
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2 changes: 1 addition & 1 deletion docs/migration/incidents/_category_.yml
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label: '🧰 Migration Incidents'
label: '🧰 Incidents'
collapsed: true
position: 6
28 changes: 12 additions & 16 deletions docs/migration/incidents/delay-incident.md
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---
sidebar_label: '🐌 Delay January 2024'
sidebar_label: 'January 2024'
sidebar_position: 1
description: 'LUKSO Support: Migration Delay Jan 2024'
description: 'LUKSO Support: Migration Delay January 2024'
---

# Delay January 2024
# January 2024

:::success Resolved

This incident has been resolved on the 17th of January at 2:28pm UTC

:::

On the 14th of January 2024, a sudden change in the LUKSO mainnet blockchain activity, following the [release of a very gas intensive NFT project](https://twitter.com/feindura/status/1746262322950083047), created a wave of pending transactions from our migration system.

Expand All @@ -22,22 +28,12 @@ No deposited LYXe is lost or at risk. User migrations will be processed when the

- Jan 15th, 5:51pm UTC: the gas fees logic has been improved to handle the variations in gas price.
- Jan 16th, 1:00pm UTC: the deposit frontend has been paused to prevent further deposits.
- Jan 16th, 3:45pm UTC, the decrease of gas fees on LUKSO mainnet has allowed the network to process the pending migrations with low gas fee:
- Jan 16th, 2:28pm UTC: the decrease of gas fees on LUKSO mainnet has allowed the network to process the pending migrations with low gas fee:

[`0x9b7431f876dd3c50d78a1351fccfa109e590e51e1e647f45c0c37922cb1f6b03`](https://explorer.execution.mainnet.lukso.network/tx/0x9b7431f876dd3c50d78a1351fccfa109e590e51e1e647f45c0c37922cb1f6b03) (nonce `3531`)
[`0xbd9834db6abcdaa11c3b79c8f6bc209a3d1cf68407d084d4a90dc8a49c55dd64`](https://explorer.execution.mainnet.lukso.network/tx/0xbd9834db6abcdaa11c3b79c8f6bc209a3d1cf68407d084d4a90dc8a49c55dd64) (nonce `3532`)
[`0x83379bfc82feec1de45a715c9d2c0c5dd507fcde3af9db44805265588d012a05`](https://explorer.execution.mainnet.lukso.network/tx/0x83379bfc82feec1de45a715c9d2c0c5dd507fcde3af9db44805265588d012a05) (nonce `3533`)
[`0x02223747136b50f217a7b5991fa67eef3dedd12628bf507fef43208e7b39cba2`](https://explorer.execution.mainnet.lukso.network/tx/0x02223747136b50f217a7b5991fa67eef3dedd12628bf507fef43208e7b39cba2) (nonce `3534`)

## Upcoming actions

The following deposit transactions were still not processed on the 16th Jan, 4:36pm UTC:

| Deposit ID | Deposit tx hash |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| 3537 | [`0x405b1b200f21f1f692d6111fceb550a8152a52f0555a6c28a11a379748c24220`](https://etherscan.io/tx/0x405b1b200f21f1f692d6111fceb550a8152a52f0555a6c28a11a379748c24220) |
| 3538 | [`0x83da2134290cc44a45edbc544be0b8c9e9a8a846c68231b99e7c79e89b1dc568`](https://etherscan.io/tx/0x83da2134290cc44a45edbc544be0b8c9e9a8a846c68231b99e7c79e89b1dc568) |

We are working on processing them in the coming hours.

The deposit frontend will be reactived once the pending transactions are processed.
- Jan 17th, 2:00pm UTC: the missing two deposits [3537](https://etherscan.io/tx/0x405b1b200f21f1f692d6111fceb550a8152a52f0555a6c28a11a379748c24220) and [3538](https://etherscan.io/tx/0x83da2134290cc44a45edbc544be0b8c9e9a8a846c68231b99e7c79e89b1dc568) were successfully processed.
- **Jan 17th, 3:00pm UTC: the website has been unpaused - all systems are operational again ✅**
8 changes: 8 additions & 0 deletions docs/migration/introduction.md
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Expand Up @@ -18,6 +18,14 @@ You need at least 1 LYXe within your connected wallet to start the migration. Yo

Since LYXe is managed on Ethereum, you will need some ETH to cover the Gas costs of the transaction when using the migration dApp. The transfer will cost less than 200k Gas, corresponding to [an average](https://etherscan.io/gastracker) of 0,004 ETH. Remember that these prices can fluctuate if the network is at capacity.

### I'm getting very high gas fees when using MetaMask, what's going on?

There used to be a frontend glitch which would not round the LYXe amount properly when using the "max button". This would cause the system to try to send slightly more LYXe than the balance of your wallet further causing extremely high gas fees because of an obviously wrong transaction. This issue is now solved and there is no need to round down the value anymore.

If you are using MetaMask and have very few ETH to pay for the transaction fees, MetaMask may go in a weird gas estimation state where it would also show you very high gas fees (more than 0.5 ETH) vs a normal below 0.01 ETH gas fee. If you are in that situation, please make sure your wallet has enough ETH to pay for the transaction. You can see [previous deposit transactions](https://etherscan.io/address/0xdE000042830A211533662637fE66760f1F2cD717#tokentxns) to get an overview of fees paid by other users.

A few users also reported that using another browser, or profile, or another wallet could solve the high gas issue.

## Where will the LYX be migrated to?

The LYX will be sent to the same blockchain address (account/wallet) used during the migration. Within supported exchanges, the accounts will automatically be updated from LYXe to LYX if they have not been manually transferred to external wallets.
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14 changes: 0 additions & 14 deletions docs/migration/transaction-process.md
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Expand Up @@ -14,20 +14,6 @@ No, the official [LUKSO Migration Bridge](https://migrate.lukso.network/) acts a

The token migration usually takes about 10-15min for the transaction to be finalized and the LYX sent to the wallet on the LUKSO mainnet. This time is needed to ensure security throughout every step.

:::danger Current Incident

Due to the current network utilization, the migration process might take longer than expected. Please read more within [Migration Delay January 2024](./incidents/delay-incident.md)

:::

## I'm getting very high gas fees when using MetaMask, what's going on?

There used to be a frontend glitch which would not round the LYXe amount properly when using the "max button". This would cause the system to try to send slightly more LYXe than the balance of your wallet further causing extremely high gas fees because of an obviously wrong transaction. This issue is now solved and there is no need to round down the value anymore.

If you are using MetaMask and have very few ETH to pay for the transaction fees, MetaMask may go in a weird gas estimation state where it would also show you very high gas fees (more than 0.5 ETH) vs a normal below 0.01 ETH gas fee. If you are in that situation, please make sure your wallet has enough ETH to pay for the transaction. You can see [previous deposit transactions](https://etherscan.io/address/0xdE000042830A211533662637fE66760f1F2cD717#tokentxns) to get an overview of fees paid by other users.

A few users also reported that using another browser, or profile, or another wallet could solve the high gas issue.

## What happens with LYXe sent to the LYXe contract?

Any account that accidentally sent LYXe to the [LYXe Token address](https://etherscan.io/token/0xA8b919680258d369114910511cc87595aec0be6D) on Ethereum will [receive the equal amount of LYX](https://medium.com/lukso/the-lyxe-migration-process-374053e5ddf5) on the LUKSO Blockchain.
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