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Add nonce issue and migration status fix #22

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Jan 17, 2024
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Add nonce issue and migration status fix #22

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12 changes: 12 additions & 0 deletions docs/general/wallet-support.md
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Expand Up @@ -23,3 +23,15 @@ Here you can find guides on how to add a custom network to supported browser wal
If you want to use LUKSO Universal Profiles and get all the benefits from using a [smart account extension](https://medium.com/lukso/aa-is-not-coming-aa-is-here-4d87b12ba11a), <br/> please use the [LUKSO Universal Profile Extension](https://my.universalprofile.cloud).

:::

## What to do when the transaction fails with a nonce error?

Your transactions on LUKSO might fail due to a nonce error within your regular wallet. The issue mainly comes from the wallet (like MetaMask) not properly synchronizing the nonce for custom networks that have been set.

:::info Nonce

In Ethereum networks, a nonce is a number used to keep track of transactions sent from a specific wallet address. It ensures that each transaction is unique and processed only once, helping prevent double-spending and maintaining the order of transactions. It's like a serial number for transactions from a specific account.

:::

To fix the nonce issue, please [clear your account activity in MetaMask](https://support.metamask.io/hc/en-us/articles/360015488891-How-to-clear-your-account-activity-reset-account) or wallet of your choice.
4 changes: 4 additions & 0 deletions docs/migration/transaction-process.md
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Expand Up @@ -29,3 +29,7 @@ Any account that accidentally sent LYXe to the [LYXe Token address](https://ethe
You can check your balance using the [LUKSO Mainnet Block Explorer](https://explorer.execution.testnet.lukso.network/) and searching for your address.

If you want to see the balance within your wallet, you can add LUKSO to your wallet by manually adding the RPC endpoint as described within our official [Network Properties](https://docs.lukso.tech/networks/mainnet/parameters).

## What can I do when my transaction status stalls?

The migration transaction might be correctly executed on Ethereum and LUKSO, but the status is not updated on the [migration application](https://migrate.lukso.network/) in the browser. If you want to send a new transaction and [already verified that the transaction has been executed](#how-can-i-see-my-transaction-and-lyx), please reset [your browser history](https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop) and re-open the page. You will be brought to the home screen again without any pending state.