vue-intercom

This branch is used for Vue2 only. (last version is 0.0.9) Check vue3 branch for Vue3.

This package is to replace vue-intercom which is not maintained anymore.

• Install
• Usage
• As a service
• API
• Test integration locally

Install

npm install --save @mathieustan/vue-intercom

or

yarn add @mathieustan/vue-intercom

import Vue from 'vue';
import VueIntercom from '@mathieustan/vue-intercom';

Vue.use(VueIntercom, { appId: 'your-app-id' });

Usage

vue-intercom handles the injection of Intercom's script into your html and wraps calls to the Intercom API with methods and exposes them through the $intercom object in your components.

new Vue({
  el: '#app',
  data: () => ({
    userId: 1,
    name: 'Foo Bar',
    email: 'foo@bar.com',
  }),
  created() {
    this.$intercom.shutdown();
    this.$intercom.once('ready', this.bootIntercom);
  },
  watch: {
    email(email) {
      this.$intercom.update({ email });
    },
  },
  methods: {
    bootIntercom() {
      this.$intercom.boot({
        user_id: this.userId,
        name: this.name,
        email: this.email,
      });
      this.$intercom.show();
    },
  },
});

Service

You can also use Intercom as a service if you don't want to use it inside components.

import { Intercom } from '@mathieustan/vue-intercom';

const appId = 'fakeAppId';

const intercom = new Intercom({ appId });

function startIntercomMessenger (user) {
  if (!intercom.ready) {
    intercom.once('ready', () => rebootIntercom(user));
  } else {
    rebootIntercom(user);
  }
}

function rebootIntercom () {
  intercom.shutdown();

  if (intercom.isBooted) return;
  intercom.boot(user);
}

You'll have access to same methods as with $intercom

API

Values

$intercom.ready

Set to true once the Intercom script has been loaded.

$intercom.isBooted

Set to true once the Intercom boot method has been called.

$intercom.visible

Set via the onShow/onHide events.

$intercom.unreadCount

Set via the onUnreadCountChange event.

Methods

$intercom.boot(/* optional */options)

Calls Intercom('boot'). Automatically sets the app_id unless specified in the options object.

$intercom.shutdown()

Calls Intercom('shutdown').

$intercom.update(/* optional */options)

Calls Intercom('update'). If the options object is set, calls Intercom('update', options)

$intercom.show()

Calls Intercom('show').

$intercom.hide()

Calls Intercom('hide').

$intercom.showMessages()

Calls Intercom('showMessages').

$intercom.showNewMessage(/* optional */content)

Calls Intercom('showNewMessage') with pre-populated content if provided.

$intercom.trackEvent(name, /* optional */metadata)

Calls Intercom('trackEvent') with extra metadata if provided.

$intercom.startTour(name, /* optional */metadata)

Calls Intercom('startTour') with extra metadata if provided.

$intercom.getVisitorId()

Calls Intercom('getVisitorId').

Test intercom integration locally

Requires npm 12+

First, clone project & install doc dependencies :

git clone git@github.com:mathieustan/vue-intercom.git
cd vue-intercom/doc-src/
npm install

Then, you need to set your VUE_APP_INTERCOM_APP_ID inside .env file.

Finally, start project :

npm run serve

You'll be able to test from this url : http://localhost:8080