- Restrict the value of dynamic field config item based on customer user or customer company
- For Znuny 6.4.3, addon Znuny-DynamicFieldConfigItem 6.4.1 required (at least)
- For Znuny 6.5.x and above, the addon already intergrated in ITSM Configuration Management addon.
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Create dynamic field config item.
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Update System Configuration > Ticket::Acl::Module###5-RestrictDFCIByCustomerUser
Action = Screen where this ACL will be apply. (Support multiple action by (+) button) CIFieldNameReference = Key field in Config Item that hold customer user id or customer id (company). By default, Owner. DeplState = Config item deployment state (Support multiple deployment state by (+) button). If empty, deployment state will be taken from defined Dynamic Field config itself. InciState = Config item incident state (Support multiple incidnet state by (+) button). If empty, all incident state are considered. ObjectType = Restrict Dynamic Field CI content based on Customer User or Customer (Company) object. By default, Customer User. RelatedDynamicField = DynamicField ConfigItem name that will use this ACL to restrict its config item.
