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Merge pull request #4272 from nationalarchives/TDRD-500-Update-FAQ-Help
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Tom-Hallett authored Nov 7, 2024
2 parents 82208ef + 84e5ef1 commit 50d864f
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9 changes: 6 additions & 3 deletions app/views/faq.scala.html
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Expand Up @@ -364,7 +364,7 @@ <h3 class="govuk-heading-s">What is a Digital Transfer Advisor (DTA)?</h3>

<h3 class="govuk-heading-s">What is the purpose of a metadata review?</h3>
<p class="govuk-body">
This step involves submitting your metadata for review by experts at The National Archives. The purpose is to ensure the metadata you have submitted has met TNA's standards for processing. Completing this accurately will ensure that we capture the information we need to add contextual value to the records. The review also ensures necessary access/closure conditions are adhered to.
This step involves submitting your metadata for review by experts at The National Archives. The purpose is to ensure the metadata you have submitted meets TNA's standards for processing. Completing this accurately will ensure that we capture the information needed to add contextual value to the records. The review also ensures that necessary access/closure conditions are adhered to.
</p>
<p class="govuk-body">
Records and metadata uploaded in TDR continue to be the responsibility of and owned by the transferring body. At the end of the preparation process, the transferring body agrees to transfer legal custody of the records and its metadata to The National Archives.
Expand All @@ -373,12 +373,15 @@ <h3 class="govuk-heading-s">What is the purpose of a metadata review?</h3>
<h3 class="govuk-heading-s">
Why do my records need to go through a metadata review when I have not provided any metadata?</h3>
<p class="govuk-body">
TDR will automatically extract key technical metadata which becomes part of the catalogue entry for the record(s). This includes the filename, filepath, date last modified etc. and assumes some default values from the records you upload. Our digital archiving team will check that the dates extracted are still meaningful and that metadata provides context so that your records can be found and understood by our end users of Discovery. If this is not the case, they will get back to you with recommendations about ways to improve the metadata. This will help make your records easier to access by our Discovery users.
TDR will automatically extract key technical metadata which becomes part of the catalogue entry for the record(s). This includes the filename, filepath, date last modified etc, and assumes some default values from the records you upload.
</p>
<p class="govuk-body">
Our digital archiving team will check that the dates extracted are still meaningful and that the metadata provides context so that your records can be found and understood by end users of Discovery. If this is not the case, they will get back to you with recommendations on ways to improve the metadata. This will help make your records easier to access by our Discovery users.
</p>

<h3 class="govuk-heading-s">How long will the metadata review take?</h3>
<p class="govuk-body">
The Digital Archiving team will attempt to complete the review and notify you of the outcome at their earliest convenience. It is difficult to say how long it will take as this is dependant on the number of reviews in progress, the volume of records within a file and the complexity of the metadata. If you are concerned that the metadata review has been ‘in progress’ for a while, please send an email to <a href="mailto:@Messages("nationalArchives.email")">@Messages("nationalArchives.email")</a> to get an update, quoting your consignment reference
The Digital Archiving team will attempt to complete the review and notify you of the outcome at their earliest convenience. It is difficult to say how long it will take as this is dependant on the number of reviews in progress, the volume of records within a file and the complexity of the metadata. If you are concerned that the metadata review has been ‘in progress’ for a while, please send an email to <a href="mailto:@Messages("nationalArchives.email")">@Messages("nationalArchives.email")</a> to get an update, quoting your consignment reference.
</p>

<h3 class="govuk-heading-s">
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2 changes: 1 addition & 1 deletion app/views/help.scala.html
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Expand Up @@ -422,7 +422,7 @@ <h3 class="govuk-heading-s" id="submit-metadata">Step 6: Submitting your metadat
You can review this metadata by clicking on the grey ‘Download’ button and your metadata will be presented as a download in excel for you to view.
</p>
<p class="govuk-body">
Even if you did not provide any additional and/or closure metadata via TDR, you will still be presented with this option so that you can check the metadata which has been extracted. This gives you the opportunity to ensure the metadata is correct before you continue.
Even if you did not provide any additional and closure metadata via TDR, you will still be presented with this option so that you can check the metadata which has been extracted. This gives you the opportunity to ensure the metadata is correct before you continue.
</p>
<img src="@routes.Assets.versioned("images/standard-review-metadata.png")" class="screenshots" alt="Download and review metadata page" />
<p class="govuk-body">
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