ember-intercom-io

Intercom.io for Ember.js apps.

Setup

Install this addon with ember-cli ember install ember-intercom-io

Add the {{intercom-io}} component to one of your templates` The chat widget will appear whenever this component has been rendered, and should disappear whenever it's destroyed.

Configuration

In your config/environment.js file, you must provide your appId

module.exports = function(environment) {
  ...
  intercom: {
    appId: null, // <-- REPLACE WITH YOUR INTERCOM.IO app_id
    enabled: true, // <-- Setting to false in your testing environment prevents unneccessary network requests (true by default)
  },
  ...
};

Users vs Leads

In the intercom.io world, a lead is a visitor to your site or app, without an email or name associated with them. A user has a name and email, and is a good construct for tracking the history of all interactions w/ a single person.

You can make ember-intercom-io aware of a "user" context (shifting into "users" mode instead of "leads" mode) by adding an object to the intercom service (i.e., your user authentication service).

app/services/authentication.js

import Ember from 'ember';

const { inject } = Ember;

export default Ember.Service.extend({
  intercom: inject.service(), // the intercom service
  didLogin(user) {
    ...
    this.get('intercom').set('user.name', 'Joe Username');
    this.get('intercom').set('user.email', 'joe@example.com');
    this.get('intercom').set('user.createdAt', 1447135065173);
  }
});

Installation

• git clone this repository
• npm install
• bower install

Linting

• npm run lint:js
• npm run lint:js -- --fix

Running tests

• ember test – Runs the test suite on the current Ember version
• ember test --server – Runs the test suite in "watch mode"
• npm test – Runs ember try:each to test your addon against multiple Ember versions

Running the dummy application

• ember serve
• Visit the dummy application at http://localhost:4200.

For more information on using ember-cli, visit http://www.ember-cli.com/.

Copyright (c) 2015 Levanto Financial, 2016-18 Mike Works, Inc.