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This project was created to help Microsoft customers to automate creation of Resource Accounts for Microsoft Teams Phone, given the changes in permissions required.

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robwatts365/MicrosoftTeamsPhone-AutomateResourceAccounts

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Automate Resource Account creation with Power Automate and Azure Automation

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Background

As per MC780743, Microsoft is changing the permissions required to create resource accounts for Teams Phone voice applications.

Starting mid-July 2024, only Microsoft 365 Global Admins or User Admins will be able to create and manage these accounts, impacting users with specific Teams admin roles. Organisations are advised to prepare by adjusting their processes accordingly.

Currently, the underlying Team service’s permission is used to create Resource Accounts in M365. After this change, the ability to create Resource Accounts will leverage the Microsoft 365 admin role’s permission to create user accounts instead of the underlying service’s permission.

The “Teams Administrator”, “Teams Communications Administrator” and “Teams Telephony Administrator” roles will not have user creation permissions so this change may result in disruption in your organisation’s ability to create these Resource Accounts.

Organisations that utilize those Teams roles will require Administrators with user creation permission such as Microsoft 365 Global Admin or User Admin to create and manage these Resource Accounts.

Supporting Documentation

Support

If you encounter any bugs or issues while using the scripts, please raise them as issues here in this GitHub repository. You can also submit pull requests with your suggestions or improvements to the code. The project team appreciates your feedback and support.

Thank you for using this project and I hope you find it useful and helpful. 😊

Pre-requisites

  • A Service Account with:
    • An appropriate license for:
    • The following admin roles:
      • Either Teams Telephony Administrator, Teams Communication Administrator or Teams Administrator role.
      • User Admin role
  • An Azure Subscription to create the Azure Automation

Note

Be sure to use the Unmanaged Solution if you are looking to make changes to the solution.

Disclaimer

Important

These samples are provided "as is" without warranty of any kind. Microsoft further disclaims all implied warranties including without limitation any implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the samples remains with you. In no event shall Microsoft or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the samples, even if Microsoft has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Page info

Name README.md
Author Rob Watts (@robwatts365)
Version 1.0
Date 03/07/2024

About

This project was created to help Microsoft customers to automate creation of Resource Accounts for Microsoft Teams Phone, given the changes in permissions required.

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