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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,63 @@ | ||
| const { ButtonInteraction, EmbedBuilder } = require("discord.js"); | ||
| const setupData = require("../structures/schemas/guild.js"); | ||
| const ticketData = require("../structures/schemas/ticket.js"); | ||
|
|
||
| module.exports = { | ||
| id: "claimTicket", | ||
| /** | ||
| * @param {ButtonInteraction} interaction | ||
| */ | ||
| async execute(interaction) { | ||
| const { guild, member, channel } = interaction; | ||
|
|
||
| const Embed = new EmbedBuilder(); | ||
|
|
||
| const ticketsData = await ticketData.findOne({ | ||
| id: guild.id, | ||
| ticketId: channel.id, | ||
| }); | ||
|
|
||
| const gTicketData = await setupData.findOne({ id: guild.id }); | ||
|
|
||
| if ( | ||
| !member.roles.cache.find( | ||
| (r) => r.id === gTicketData.tickets.ticketHandlers | ||
| ) | ||
| ) { | ||
| return interaction.reply({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setDescription("🔹 | Only the support team can use these buttons.") | ||
| .setTimestamp(), | ||
| ], | ||
| ephemeral: true, | ||
| }); | ||
| } | ||
|
|
||
| if (ticketsData.claimed === true) { | ||
| return interaction.reply({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setDescription("🔹 | This ticket has already been claimed.") | ||
| .setTimestamp(), | ||
| ], | ||
| ephemeral: true, | ||
| }); | ||
| } | ||
|
|
||
| await ticketData.updateMany( | ||
| { | ||
| ticketId: channel.id, | ||
| }, | ||
| { | ||
| claimed: true, | ||
| claimer: member.id, | ||
| } | ||
| ); | ||
|
|
||
| return interaction.reply({ | ||
| embeds: [Embed.setDescription(`🔹 | Ticket claimed.`).setTimestamp()], | ||
| ephemeral: true, | ||
| }); | ||
| }, | ||
| }; |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,104 @@ | ||
| const { ButtonInteraction, EmbedBuilder } = require("discord.js"); | ||
| const { createTranscript } = require("discord-html-transcripts"); | ||
| const setupData = require("../structures/schemas/guild.js"); | ||
| const ticketData = require("../structures/schemas/ticket.js"); | ||
|
|
||
| module.exports = { | ||
| id: "closeTicket", | ||
| /** | ||
| * @param {ButtonInteraction} interaction | ||
| */ | ||
| async execute(interaction) { | ||
| const { guild, member, channel } = interaction; | ||
|
|
||
| const Embed = new EmbedBuilder(); | ||
|
|
||
| const ticketsData = await ticketData.findOne({ | ||
| id: guild.id, | ||
| ticketId: channel.id, | ||
| }); | ||
|
|
||
| const gTicketData = await setupData.findOne({ id: guild.id }); | ||
|
|
||
| if ( | ||
| !member.roles.cache.find( | ||
| (r) => r.id === gTicketData.tickets.ticketHandlers | ||
| ) | ||
| ) { | ||
| return interaction.reply({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setDescription("🔹 | Only the support team can use these buttons.") | ||
| .setTimestamp(), | ||
| ], | ||
| ephemeral: true, | ||
| }); | ||
| } | ||
|
|
||
| if (ticketsData.closed === true) | ||
| return interaction.reply({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setDescription("🔹 | This ticket is already closed.") | ||
| .setTimestamp(), | ||
| ], | ||
| }); | ||
|
|
||
| if (!ticketsData.closer == member.id) | ||
| return await interaction.reply({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setDescription( | ||
| "🔹 | You are not the user that closed this ticket!" | ||
| ) | ||
| .setTimestamp(), | ||
| ], | ||
| ephemeral: true, | ||
| }); | ||
|
|
||
| await ticketData.findOneAndUpdate( | ||
| { | ||
| ticketId: channel.id, | ||
| }, | ||
| { | ||
| closed: true, | ||
| closer: member.id, | ||
| } | ||
| ); | ||
|
|
||
| const attachment = await createTranscript(channel, { | ||
| limit: -1, | ||
| returnType: "buffer", | ||
| fileName: `Ticket - ${ticketsData.creatorId}.html`, | ||
| }); | ||
|
|
||
| const message = await guild.channels.cache | ||
| .get(gTicketData.tickets.transcriptChannel) | ||
| .send({ | ||
| embeds: [ | ||
| Embed.setColor("Blurple") | ||
| .setTitle("Ticket Closed") | ||
| .addFields( | ||
| { name: "Opened by", value: `<@!${ticketsData.creatorId}>` }, | ||
| { | ||
| name: "Claimed by", | ||
| value: `<@!${ticketsData.claimer}>` || "No one.", | ||
| }, | ||
| { name: "Closed at", value: `${new Date().toLocaleString()}` } | ||
| ), | ||
| ], | ||
| files: [attachment], | ||
| }); | ||
|
|
||
| interaction.reply({ | ||
| embeds: [ | ||
| Embed.setDescription( | ||
| `🔹 | Transcript saved: [transcripthere](${message.url}).` | ||
| ).setTimestamp(), | ||
| ], | ||
| }); | ||
| setTimeout(() => { | ||
| channel.delete(); | ||
| }, 10 * 1000); | ||
| }, | ||
| }; |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -0,0 +1,115 @@ | ||
| const { | ||
| ButtonInteraction, | ||
| ChannelType, | ||
| PermissionsBitField, | ||
| EmbedBuilder, | ||
| ActionRowBuilder, | ||
| ButtonBuilder, | ||
| ButtonStyle, | ||
| } = require("discord.js"); | ||
| const { GuildText } = ChannelType; | ||
| const { SendMessages, ViewChannel, ReadMessageHistory } = | ||
| PermissionsBitField.Flags; | ||
| const setupData = require("../structures/schemas/guild.js"); | ||
| const ticketData = require("../structures/schemas/ticket.js"); | ||
|
|
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| module.exports = { | ||
| id: "createTicket", | ||
| /** | ||
| * @param {ButtonInteraction} interaction | ||
| */ | ||
| async execute(interaction) { | ||
| const { guild, member } = interaction; | ||
|
|
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| const data = await setupData.findOne({ id: guild.id }); | ||
| if (!data) return; | ||
|
|
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| const ticketsData = await ticketData.findOne({ | ||
| creatorId: interaction.user.id, | ||
| }); | ||
|
|
||
| if (ticketsData.creatorId && !ticketsData.closed) { | ||
| return interaction.reply({ | ||
| embeds: [ | ||
| new EmbedBuilder() | ||
| .setColor("Blurple") | ||
| .setDescription("🔹 | You already have a ticket open.") | ||
| .setTimestamp(), | ||
| ], | ||
| ephemeral: true, | ||
| }); | ||
| } | ||
|
|
||
| await guild.channels | ||
| .create({ | ||
| name: `${interaction.user.username}-ticket`, | ||
| type: GuildText, | ||
| parent: data.tickets.category, | ||
| permissionOverwrites: [ | ||
| { | ||
| id: member.id, | ||
| allow: [SendMessages, ViewChannel, ReadMessageHistory], | ||
| }, | ||
| { | ||
| id: interaction.guild.roles.everyone.id, | ||
| deny: [SendMessages, ViewChannel, ReadMessageHistory], | ||
| }, | ||
| ], | ||
| }) | ||
| .then(async (channel) => { | ||
| await ticketData.create({ | ||
| id: guild.id, | ||
| ticketId: channel.id, | ||
| claimed: false, | ||
| closed: false, | ||
| deleted: false, | ||
| creatorId: interaction.user.id, | ||
| claimer: null, | ||
| }); | ||
|
|
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| channel.setRateLimitPerUser(2); | ||
|
|
||
| const Embed = new EmbedBuilder() | ||
| .setAuthor({ | ||
| name: `${guild.name} | Your Ticket`, | ||
| iconURL: guild.iconURL({ dynamic: true }), | ||
| }) | ||
| .setDescription( | ||
| `Hiya, <@${interaction.user.id}>! Please wait patiently while a staff member is coming to assist you with your issue. In the meantime, describe your issue as detailed as possible.` | ||
| ) | ||
| .setTimestamp(); | ||
|
|
||
| const Buttons = new ActionRowBuilder(); | ||
| Buttons.addComponents( | ||
| new ButtonBuilder() | ||
| .setCustomId("closeTicket") | ||
| .setLabel("Close") | ||
| .setStyle(ButtonStyle.Success) | ||
| .setEmoji("⛔"), | ||
| new ButtonBuilder() | ||
| .setCustomId("claimTicket") | ||
| .setLabel("Claim") | ||
| .setStyle(ButtonStyle.Success) | ||
| .setEmoji("🛄") | ||
| ); | ||
| channel.send({ | ||
| content: `<@&${data.tickets?.ticketHandlers}>`, | ||
| embeds: [Embed], | ||
| components: [Buttons], | ||
| }); | ||
| await channel | ||
| .send({ | ||
| content: `${member}, your ticket has been created: ${channel}`, | ||
| }) | ||
| .then((m) => { | ||
| setTimeout(() => { | ||
| m.delete().catch(() => {}); | ||
| }, 5 * 1000); | ||
| }); | ||
| await interaction.reply({ | ||
| content: `${member}, your ticket has been created: ${channel}`, | ||
| ephemeral: true, | ||
| }); | ||
| }); | ||
| }, | ||
| }; |
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