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RachelHooley committed Dec 25, 2024
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Expand Up @@ -121,6 +121,12 @@ You may get an error when you try to sign in to the Spot console if:

Signing in using username/password is turned off if SSO is set up for your organization. All users, including admins, must use SSO if it’s set up.

You may have multiple organizations, some that use SSO and some that don’t:

* If your default organization <i>has</i> SSO, then you can only sign in using SSO. You can see your non-SSO organizations in the org list and switch to them.

* If your default organization <i>doesn’t</i> have SSO, then sign in with your username/password. When you switch to an org with SSO, you’ll get the SSO sign-in page.

* You’re using multiple-factor authentication (MFA) when SSO is set up for your organization.

Signing in using MFA is turned off if SSO is set up for your organization.
Expand All @@ -129,9 +135,7 @@ You may get an error when you try to sign in to the Spot console if:

Make sure you’re using the correct MFA token for the organization you’re signing into. MFA tokens are specific to a user and an organization.

* No accounts are associated with your organization in Spot.

[Connect a cloud account](connect-your-cloud-provider/first-account/) to Spot to be able to sign in.

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