Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Updated
Aug 3, 2024 - JavaScript
Amazon Transcribe Live Call Analytics (LCA) Sample Solution
AI-based voice-assisted Contact Center for assisting Farmers for their problems.
TTS and ASR module with auto Voice Active Detecting supported for Freeswitch. I build it for Nature sound interactive, With the embedded LUA engine we could easly build a Freeswtich application like this.
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
Interact with Five9 Cloud Call Center using Python
Simulation model to run scenarios on staffing/operations readiness for a call center
Call center statistics analysis.
Simple call center simulation with SimPy
Simple Call Center System
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
Cisco CTI & Finesse Toolkit for keeping agent downtime to a minimum. Download under Releases
Create IVR/phone robots/automated telephone applications/call-centers easy
An utility that records the voice heard from an audio devices as text.
This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.
This is an Agent Pop Up application to alert the agent with URL/POPUP or URL notification when he/she receives the call.
PHP Web based Contact Center for UA e-commerce businesses based on Asterisk with live connections to Ukrainian local Distributors to monitor in-stock items
Allow Agents to change queues via UCCX Api v11.x without admin/supervisor rights
French Conversational Speech Data
iOS app for car towing service
Predict which customers should a call-center call for greater assertiveness in a sale
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