Pending dashboards now show all pending tickets.

znuny · Nov 17, 2023 · 49480e7 · 49480e7
1 parent 86ffa8e
commit 49480e7
Show file tree

Hide file tree

Showing 2 changed files with 10 additions and 9 deletions.
diff --git a/CHANGES.md b/CHANGES.md
@@ -1,4 +1,5 @@
 # 6.5.5 2023-??-??
+ - 2023-11-17 Pending dashboards now show all pending tickets.
  - 2023-11-06 Sector Nord AG: Fixed encoding of shown changes on subaction ViewDiff of AdminPackageManager. Thanks to Ziggy Trotter (@ZTrotter), Sector Nord AG. [PR#486](https://github.com/znuny/Znuny/pull/486)
  - 2023-11-06 Sector Nord AG: Fixed CTRL+left click in ticket overviews. Thanks to Ziggy Trotter (@ZTrotter), Sector Nord AG. [PR#487](https://github.com/znuny/Znuny/pull/487)
  - 2023-11-06 Fixed queue_id in ticket history for the initial ticket. Thanks to Tim Püttmanns (@tipue-dev), maxence. [PR#299](https://github.com/znuny/Znuny/pull/299)

diff --git a/Kernel/Config/Files/XML/Ticket.xml b/Kernel/Config/Files/XML/Ticket.xml
@@ -6068,8 +6068,8 @@
                 <Item Key="Module">Kernel::Output::HTML::Dashboard::TicketGeneric</Item>
                 <Item Key="Title" Translatable="1">Reminder Tickets</Item>
                 <Item Key="Description" Translatable="1">All tickets with a reminder set where the reminder date has been reached</Item>
-                <Item Key="Attributes">TicketPendingTimeOlderMinutes=1;StateType=pending reminder;SortBy=PendingTime;OrderBy=Down;</Item>
-                <Item Key="Filter">Locked</Item>
+                <Item Key="Attributes">StateType=pending reminder;SortBy=PendingTime;OrderBy=Up;</Item>
+                <Item Key="Filter"></Item>
                 <Item Key="Time">UntilTime</Item>
                 <Item Key="Limit">10</Item>
                 <Item Key="Permission">rw</Item>
@@ -6094,11 +6094,11 @@
                         <Item Key="EscalationResponseTime" SelectedID="1"></Item>
                         <Item Key="EscalationSolutionTime" SelectedID="1"></Item>
                         <Item Key="EscalationTime" SelectedID="1"></Item>
+                        <Item Key="PendingTime" SelectedID="2"></Item>
                         <Item Key="EscalationUpdateTime" SelectedID="1"></Item>
                         <Item Key="TicketNumber" SelectedID="2"></Item>
                         <Item Key="Lock" SelectedID="1"></Item>
                         <Item Key="Owner" SelectedID="1"></Item>
-                        <Item Key="PendingTime" SelectedID="1"></Item>
                         <Item Key="Queue" SelectedID="1"></Item>
                         <Item Key="Responsible" SelectedID="1"></Item>
                         <Item Key="Priority" SelectedID="1"></Item>
@@ -6457,8 +6457,8 @@
                 <Item Key="Module">Kernel::Output::HTML::Dashboard::TicketGeneric</Item>
                 <Item Key="Title" Translatable="1">Reminder Tickets</Item>
                 <Item Key="Description" Translatable="1">All tickets with a reminder set where the reminder date has been reached</Item>
-                <Item Key="Attributes">TicketPendingTimeOlderMinutes=1;StateType=pending reminder;SortBy=PendingTime;OrderBy=Down;</Item>
-                <Item Key="Filter">Locked</Item>
+                <Item Key="Attributes">StateType=pending reminder;SortBy=PendingTime;OrderBy=Up;</Item>
+                <Item Key="Filter"></Item>
                 <Item Key="Time">UntilTime</Item>
                 <Item Key="Limit">10</Item>
                 <Item Key="Permission">ro</Item>
@@ -6487,7 +6487,7 @@
                         <Item Key="TicketNumber" SelectedID="2"></Item>
                         <Item Key="Lock" SelectedID="1"></Item>
                         <Item Key="Owner" SelectedID="1"></Item>
-                        <Item Key="PendingTime" SelectedID="1"></Item>
+                        <Item Key="PendingTime" SelectedID="2"></Item>
                         <Item Key="Queue" SelectedID="1"></Item>
                         <Item Key="Responsible" SelectedID="1"></Item>
                         <Item Key="Priority" SelectedID="1"></Item>
@@ -6700,8 +6700,8 @@
                 <Item Key="Module">Kernel::Output::HTML::Dashboard::TicketGeneric</Item>
                 <Item Key="Title" Translatable="1">Reminder Tickets</Item>
                 <Item Key="Description" Translatable="1">All tickets with a reminder set where the reminder date has been reached</Item>
-                <Item Key="Attributes">TicketPendingTimeOlderMinutes=1;StateType=pending reminder;SortBy=PendingTime;OrderBy=Down;</Item>
-                <Item Key="Filter">Locked</Item>
+                <Item Key="Attributes">StateType=pending reminder;SortBy=PendingTime;OrderBy=Up;</Item>
+                <Item Key="Filter"></Item>
                 <Item Key="Time">UntilTime</Item>
                 <Item Key="Limit">10</Item>
                 <Item Key="Permission">ro</Item>
@@ -6730,7 +6730,7 @@
                         <Item Key="TicketNumber" SelectedID="2"></Item>
                         <Item Key="Lock" SelectedID="1"></Item>
                         <Item Key="Owner" SelectedID="1"></Item>
-                        <Item Key="PendingTime" SelectedID="1"></Item>
+                        <Item Key="PendingTime" SelectedID="2"></Item>
                         <Item Key="Queue" SelectedID="1"></Item>
                         <Item Key="Responsible" SelectedID="1"></Item>
                         <Item Key="Priority" SelectedID="1"></Item>