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Create docs role handbook #2628

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Create docs role handbook #2628

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@nannanli nannanli commented Feb 3, 2023

Signed-off-by: nannanli nannanli@cn.ibm.com

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Signed-off-by: nannanli <nannanli@cn.ibm.com>
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Signed-off-by: nannanli <nannanli@cn.ibm.com>
Signed-off-by: nannanli <nannanli@cn.ibm.com>
Identify and track new Zowe documentation requests and feedback in other channels like Slack, provide response, and convert into actionable issues | Slack, meetings where invited, emails | Depends, usually 2-3 hours a week | As a squad lead, you'll be the go-to-person whenever people have questions, comments, or ideas about documentation so might get involved in different discussions.
Offer guidance to doc contributors about the doc site process and answer questions | Slack, GitHub repo | On demand, usually <1 hour a week depending on the complexity of help needed | New developers in other squads are also doc contributors. Introduce new contributors to the doc process and empower them with the knowledge needed to get started.
Maintain and optimize documentation processes and update the instructions | Zowe docs-site repo | Depends | Release handbook, maintainer handbook, contributing guidelines, release process, PR review guide, issue triage guide, etc.
Identify overall documentation improvement areas and lead the squad to discuss and take action | / | Depends | For example, overall architectural change that requires squad collaboration and discussion, initiatives from other squads that need doc participation.
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Collaboration needed here.

---| ---| ---| ---
Monitor Zowe docs-site issues and assign owners | Zowe docs-site GitHub repo | 1-2 hours a week | Looking to automate the process
Monitor Zowe doc-site Pull Requests and assign reviewers | Zowe docs-site GitHub repo | 1 hour a week |
Identify and track new Zowe documentation requests and feedback in other channels like Slack, provide response, and convert into actionable issues | Slack, meetings where invited, emails | Depends, usually 2-3 hours a week | As a squad lead, you'll be the go-to-person whenever people have questions, comments, or ideas about documentation so might get involved in different discussions.
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Collaboration needed here. Members might have different channels to collect feedback and receive requests, and can work together on the response or actions. And the communicator could be a volunteer or the one who receives the request.

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I could review the traffic metrics regularly (quarterly perhaps) for the Zowe Docs website and produce regular reports.

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