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copyright lastupdated subcollection
years
2019, 2020
2020-05-13
assistant

{:shortdesc: .shortdesc} {:new_window: target="_blank"} {:external: target="_blank" .external} {:deprecated: .deprecated} {:important: .important} {:note: .note} {:tip: .tip} {:pre: .pre} {:codeblock: .codeblock} {:screen: .screen} {:javascript: .ph data-hd-programlang='javascript'} {:java: .ph data-hd-programlang='java'} {:python: .ph data-hd-programlang='python'} {:swift: .ph data-hd-programlang='swift'}

Protecting sensitive information

{: #security}

Learn more about strategies that are available for you to use to ensure that your {{site.data.keyword.conversationshort}} data remains secure and protected in the cloud. {: shortdesc}

For more information about {{site.data.keyword.Bluemix_notm}} security, see Security architecture{: external}.

Plus and Premium plans only The following feature is available with Plus and Premium plans only.

Private network endpoints

{: #security-private-endpoints}

You can set up a private network for {{site.data.keyword.conversationshort}} instances that are part of a Plus or Premium service plan. Using a private network prevents data from being transferred over the public internet, and ensures greater data isolation.

Private network endpoints support routing services over the {{site.data.keyword.cloud_notm}} private network instead of the public network. A private network endpoint provides a unique IP address that is accessible to you without a VPN connection.

For implementation details, see Public and private network endpoints{: external}.

Important private network endpoint notes

{: #security-private-endpoint-notes}

  • The integrations that are provided with the product require endpoints that are available on the public internet. Therefore, any built-in integrations you add to your assistant will have public endpoints. If you only want to connect to a client application or messaging channel over the private network, then you must build your own custom client application or channel integration.
  • Before you can create a search skill, you must create a {{site.data.keyword.discoveryshort}} instance with a private network endpoint. The list of {{site.data.keyword.discoveryshort}} instances that are displayed for you to connect to includes only instances with private network endpoints. Normally, when you create a search skill and do not have any {{site.data.keyword.discoveryshort}} instances, a Lite plan instance is provisioned for you automatically. No instance is provisioned for you when you are using a private network. You must create a {{site.data.keyword.discoveryshort}} instance with a private network endpoint first.

Related topics

{: #security-related}

  • Information security: Describes strategies for complying with data protection regulations, such as GDPR and HIPAA.
  • Security architecture{: external}: Describes the security components that are needed for secure cloud development, deployment, and operations.
  • IBM Cloud compliance programs{: external}: Describes how to manage regulatory compliance and internal governance requirements with IBM Cloud services.

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